I’m fine living in a world where John Mayer is celebrated but I’m not fine living in a world where John Mayer is celebrated without the appropriate corresponding level of remorse. Spotify recently nixed its much-loved but infrequently used direct messaging feature, citing low engagement. Instead of getting rid of features, however, what Spotify needs most of all is a healthy sense of shame.
Source: Every Spotify Session Should Be a “Private Session” by Kate Knibbs